Return Policy
We want you to love your purchase!
If you're not completely satisfied, we offer a 3-day return policy from the date your order is delivered.
How It Works:
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You have 3 days after receiving your item to request a return.
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To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
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To start a return, please contact us at [your email address or contact form link] with your order number and reason for the return.
What’s Not Eligible:
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Items returned after the 3-day window
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Items that have been used, worn, or damaged
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Sale or clearance items (if marked “Final Sale”)
Refunds:
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Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping:
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Customers are responsible for return shipping costs unless the item arrived damaged or defective.
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We recommend using a trackable shipping method for your protection.
Questions?
Feel free to reach out to us at theessentialsbar@gmail.com — we're here to help!